Faq
Your Questions, Our Solutions.
What services do we offer under Project Delivery?
We offer comprehensive project management, including planning, budgeting, scheduling, quality assurance and control, and communication management.
What is your approach to budgeting and cost management?
We work closely with homeowners to establish realistic budgets and provide cost updates. We assist with the reporting of defects by providing guidance on the reporting process and ensuring that they are communicated to the contractor to comply with the terms of the contract.
How will I be kept informed about the progress of the construction?
We will regularly update you on the project’s progress with photos and reports and assign a POC to address any questions or concerns.
How will the contractor be allocated to our project?
Contractors empaneled with Dipak Homes post clearing certain quality checks and having high customer NPS
How do you manage project timelines and schedules?
We create detailed project schedules and timelines, which are regularly reviewed and updated. We also identify potential risks and recommend mitigation plans.
How do you ensure quality assurance and quality control on our project?
We have a quality assurance plan and quality control procedure in place, which includes regular site inspections, material inspections and workmanship evaluations.
What is your approach on defect liability management?
The contractor is responsible for rectifying defects during the defect liability period. We closley work with homeowners to establish realistic budgets and provide cost updates. During budgeting, we identify areas for cost savings and implement value-engineering solutions.
How are the Vastu principles incorporated during the design stage?
The designs are usually worked out incorporating GENERIC Vastu principles by our Consulting Architects In case customers are opting proceed based on SPECIFIC Vastu principles or any other specific requirement e.g. Numerology etc. they are advised to appoint the respective consultants on board and furnish the preferred zoning layout/notes prepared by them for further design process.
How will an architect be allocated to our projects?
Local architects empaneled with Dipak Homes post clearing certain quality checks and having high customer NPS
What are exclusions in the design package?
Interior design landscape design detailed MEP design regulatory approvals
How are the design revisions considered? What if the requirements are not fulfilled as offered in packages?
The design packages offer fixed nos. Of revisions from Consulting Architect Standard Design Package includes 3 nos. Of Layout revisions & 2 nos. Of Elevation/3D revisions Design+ Package includes 5 nos. Of Layout revisions & 3 nos. Of Elevation/3D revisions Any additional revisions to suit your custom requirements will be made available at an additional cost communicated to you time to time
What are inclusions in the design package?
Floor plans & elevation designs in PDF Construction drawings in PDF (on approval of cost estimate)
What is the medium of meeting with architect?
pre-scheduled virtual meetings
Is it mandatory to purchase all materials through Dipak Homes?
For core materials such as TMT steel and cement, we use only Branded products to ensure consistent quality and structural reliability. For other categories, you are welcome to choose your own vendors. However, our affiliate partners offer advantages such as better pricing, assured quality and timely delivery.
Which material categories does Dipak Homes support?
We cover everything needed for a complete home: Construction essentials: TMT steel, cement, RMC, paints, and construction chemicals Finishes and fixtures: Tiles, sanitaryware, doors, and windows Interiors and technology: Electricals, interior solutions, solar systems, and home automation
How does the selection process work for tiles, sanitaryware, and other fittings?
Browse curated catalogues from premium brands, tailored to your selected package. Scheduled visits to experience centres for hands-on selection of brands are available, if desired.
How are materials delivered and managed at the construction site?
Partner brands manage material delivery as per the agreed schedule. Customers are responsible for ensuring safe storage of materials at the site until installation.
How does Dipak Homes ensure material quality?
We partner only with reputed brands known for quality and reliability. Our team ensures that the right materials reach your site in the right condition.
Is the cost of materials included in the overall construction package?
Yes, material costs are included in your construction package. Any premium upgrades will be billed separately.
What are the benefits of procuring materials through Dipak Homes?
We ensure high-quality materials from trusted brands at competitive prices, with timely delivery to your site.
Which brands are partnered with Dipak Homes?
We collaborate with industry leaders for guaranteed quality: • Tiles: Kajaria, Creanza, Somany, Johnson • Sanitaryware: Jaquar, Kohler, TOTO, Johnson, Cera • Doors and windows: Fenesta • Pipes: Astral • Electricals: Polycab • Interior solutions: Homelane
Can I use my own vendors for certain materials?
Yes, you can. However, procuring through Dipak Homes often ensures better pricing, assured availability and brand-backed quality.
What kind of warranties are provided on materials?
All materials carry brand warranties. For any issues, we connect you directly with the brand for prompt resolution.
Is there a cost benefit if I procure materials through Dipak Homes?
Yes, we leverage our scale and partnerships to offer competitive prices, often better than market rates.
Do you offer custom furniture design?
Yes. We specialize in custom-made furniture tailored to your space, style, and functional needs. Whether it’s a bed, sofa, dining table, or office unit, we design pieces to match your exact requirements.
What materials do you use for furniture making?
We use a wide range of high-quality materials such as plywood, MDF, hardwood, laminates, veneers, solid wood, glass, and metal, depending on your design and budget preferences. All materials are selected for durability and finish.
Can I choose the design and finish?
Absolutely. You can choose from our existing catalog or share your own design inspiration. We also offer a variety of finishes — including matte, gloss, laminate, PU, or veneer — to suit your interior theme.
How long does it take to deliver custom furniture?
Typically, custom furniture orders take 12 to 24 weeks depending on the complexity of the design, materials, and current workload. We’ll give you a clear timeline at the time of order.
Do you provide furniture for both homes and offices?
Yes. We design and manufacture furniture for residential, commercial, retail, and office spaces. This includes wardrobes, workstations, storage units, reception desks, and more.
Is on-site installation included in your service?
Yes, our service includes delivery and professional installation by our experienced team. We ensure a smooth setup and a perfect fit in your space.
Do you offer warranties on your furniture?
Yes, we offer a warranty ranging from 1 to 5 years, depending on the product and material used. We stand behind the quality and workmanship of everything we build.
Can you match existing furniture or interior themes?
Yes. If you’re looking to match existing furniture or a particular interior design theme, we can replicate colors, materials, and styles for a seamless look.
Do you provide bulk furniture for commercial or builder projects?
Yes. We take on bulk orders for builders, developers, hotels, co-working spaces, and retail chains. Our team ensures timely delivery and consistent quality across all units.
Just contact us through our website or give us a call. We'll schedule a consultation to understand your needs, take measurements if required, and share design proposals and quotes.
The contractor is responsible for rectifying defects during the defect liability period. We closley work with homeowners to establish realistic budgets and provide cost updates. During budgeting, we identify areas for cost savings and implement value-engineering solutions.
Since how long has Dipak Homes been in the construction business?
Dipak Homes was founded in 2015 to offer independent homeowners a hassle-free home-building experience.
Does Dipak Homes undertake home designing services?
Yes, we offer a premium design service through a carefully vetted pool of empanelled architects.
Does Dipak Homes undertake any commercial projects?
We do all Residential, Commercial, Semi Commercial Projects.
Does Dipak Homes offer any construction warranties?
Yes, for all homes handed over, our contractors provide a one-year workmanship warranty and a five-year structural warranty. All contractor partners are carefully selected through a stringent, end-to-end onboarding process.
Will I get to choose the materials that are planned to be used in my project?
Yes. While steel, cement, RMC and paints are provided by Dipak Homes, all other materials can be selected by customers from the product assortments of our affiliate partners, who offer them at discounted prices. The material budgets considered for the project are detailed in the quotations and agreements to simplify shortlisting and selection.
Can I change any project specifications, after signing the agreement?
Yes. All feasible changes can be identified and incorporated into the project plan during the design and construction process. The additional cost of these changes will be borne by the customer.
How long does it take to construct a residential project?
The duration of residential construction varies depending on the size and complexity of the project. The tentative timelines are 9 months for a ground floor unit, 11 months for a ground-plus-one unit, and 13 months for a ground-plus-two unit.
Does Dipak Homes undertake home interior services?
Yes. We do Interior Project.
Does Dipak Homes assist in getting government approvals & loans?
Yes, we assist with loans and financial support through our affiliate partners. However, customers are required to obtain government approvals independently.
Does Dipak Homes provide any protection against delays in completion of the project?
Yes, the contract includes delay penalty clauses to safeguard the customer against inadvertent delays by the contractor.
What if there is any increase in material prices during the course of the project? Will it be absorbed by the contractor?
Any increase or decrease of up to 5% in the estimated material value (steel, cement and RMC) will be borne by the contractor. Variations beyond 5% will be borne by or passed on to the customer, as applicable.
What are the payments process & controls in place for a project?
All customer payments are made to a nodal or escrow account managed by Dipak Homes. The payment schedule is defined according to construction milestones and varies by project scale. For each milestone, payment is collected in advance from the customer and released to the contractor only after successful completion and customer confirmation.
